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Lettings & Management in Hertfordshire, Essex & North London

At Novum, we offer a variety of Lettings & Property Management Services for Landlords including lettings, rent collection and full management.

Rent Collection

We provide a rent collection service with all of our packages.  We collect rental payments through our premium client account; then, we pay rent to you within 3 days. What’s more, we are a member of the client money protection scheme so you can rest assured that we are fully protected.

Maintenance

We have our own fully insured contractors available 24 hours a day to deal with any arising maintenance issues. Alternatively, if you have your own trusted tradesmen, we are more than happy to work with them too.

Property Inspections

Keeping an eye on your investment is crucial. Therefore, you tell us how often you would like us to inspect your property. We then keep you informed by emailing you a full report. We can deal with any issues arising during inspection; as a result, we save you both time and money in the long run.

Void Management

We understand you’re busy.  Let us deal with the stress of your empty property.  We can organise the quotes, ensure the contractors have access and that the works are completed asap. Consequently, you get your property tenanted again in the quickest time possible.

Inventory Services: We use professional inventory software; hence, we are able to compile accurate inspections and schedule of conditions. These are completed and emailed to your tenant to digitally sign. 
When your tenant vacates, we are able to complete the check out report using your initial schedule of condition, which eliminates most deposit disputes.

Out of hours service: Fed up of dealing with calls from tenants after hours or whilst you are away on holiday?  We operate an out of hours service that enables you to turn your phone off and gives you the piece of mind, knowing that your tenant issues have been taken care of.

From 5PM to 9AM we can answer all emergency calls from your tenants.  We can arrange emergency contractors if needed and separate the real emergency calls from the ones that can wait.

Click Here for our Property Management Rates

HMO Management

We also offer a range of HMO Management Packages and Services.  Take a look at our HMO management page or give us a call to find out more…..FIND OUT MORE

SERVICES OFFERED

  • Viewings
  • Contracts, referencing, deposit protection.
  • Rent collection
  • Check in and Inventory
  • Maintenance services
  • Landlord certificates arranged when due
  • Main point of contact for tenant
  • Check outs and key return
  • Deposit return and dilapidations report
  • Void management
  • Key holding service
  • Monthly landlord report
  • Interim inspections
  • Out of Hours Service
  • Tenant Finding Service

MAINTENANCE AND MANAGEMENT FLOAT

As part of our service, we offer the option of a management and maintenance float. This is an agreed sum of money that is held in our client account. We can use this to pay for certificates, maintenance or any other invoices as required.

We then top this up directly from the monthly rental payment saving you the time and hassle of paying contractor invoices.

You will be provided with a monthly breakdown of this account and a copy of any invoices paid using the float.

Property Management services in London, Essex and Hertfordshire

CONTACT US

 

We have a range of packages and services built around your property management needs.  View our packages and prices HERE

  • Contact us to discuss your property management or maintenance requirements
  • We will send you our application form to complete
  • We will add your property to our property management system; that allows us to have a complete overview of your property
  • Visit our landlord login page to see details of repairs, rent collections, and a full overview of your property.
  • Relax and let us take care of your property

Compliance checklist

In order for us to be compliant and to ensure legitimacy, we require the following documents at the application stage:

  • Proof of ownership – land registration certificate or a letter from solicitor confirming recent sale
  • Identification – passport, driving license or ID card.
  • You must present all documents in person so we can verify them; alternatively, documents can be verified by a solicitor, etc.

The certifier must write: I certify that this is a true copy of the original and any photograph bears a good likeness of the applicant. The certifier must then print their name, title and phone number on the document, sign their name, and include their company stamp or job title, and date the document. Proof of address in the form of a utility bill no less than 3 months old, or your current council tax bill. For company directors who own more than 25% of the shares, all the above are required.

CMP MemberShip Certificate 2025 – 2026

 

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